Qfd Tutorial
A house of quality matrix aids in determining whether a product meets customer needs. It is capable of storing a large amount of information and comparing large amounts of data. It gets its name from its structure which resembles that of a house. While it may look confusing at the first glance, each portion serves a specific purpose. The product requirements are compared with customer requirements in a central matrix. Above the product requirements is the 'roof', a triangular section of matrix that shows whether product requirements support each other or have a negative correlation, resulting in a tradeoff. To the right of the central matrix is a section for customer rating of each customer requirement as compared to similar products from competing companies.
Below the central matrix, there is a row for rating the organizational difficulty of each product requirement. Alwyn Crawshaw Rapidshare: Full Version Software. Below that row are the technical details of each product requirement, compared to those of competitors. When performing quality function deployment or QFD, quality planners can match customer needs with their company's product design components to support their design for Six-Sigma (DFSS) initiatives. The house of quality matrix is just one tool that is employed in QFD, and is one of the many types of quality engineering diagrams that comes with SmartDraw software. Making a house of quality matrix diagram is easy with SmartDraw, whether you are an experienced quality engineer or a novice.
Feb 03, 2010 This gives a brief overview of Quality Function Deployment. Use the Kano model to transform the voice of the customer into inputs for QFD. Quality Function Deployment- Free online tutorials for Six Sigma (12650) courses with reference manuals and examples.
24 Engineering Management Journal Vol. 5 No, 3 September 1993 A TUTORIAL ON QUALITY FUNCTION DEPLOYMENT A. Terry Bahill, University of.
SmartDraw has just the templates you need to get started. You and your team can work on the same house of quality matrix using SmartDraw Cloud, or your favorite file sharing apps like Dropbox ®, Google Drive ™ or OneDrive ®.
You can also share files with non SmartDraw users by simply emailing them a link. When ready, export your completed house of quality matrix diagram it to Microsoft Word ®, Excel ®, PDF, or PowerPoint ® with a single click.